Disney Helps Reimagine the Patient Experience
Sydney Children's Hospitals Foundation is proud and excited to have teamed up with The Walt Disney Company to help reimagine the patient experience for sick and injured children and their families. In an Australian first, Sydney Children’s Hospital in Randwick and The Children’s Hospital at Westmead has brought the positive power of Disney characters and stories into their halls to help kids in hospital smile, laugh and play.
The Walt Disney Company is committed to delivering joy and comfort to children facing serious illness and the people who care for them. This legacy of support for kids and families began with Walt Disney himself, who would visit with children in hospitals, often accompanied by Disney characters and animators.
In 2018, Disney built on Walt’s legacy by announcing a $100 million global commitment to help reimagine the patient experience in children's hospitals.
Since then, together we have created a program that brightens our hospitals and delivers joy to staff, families and patients all around Australia.
Disney Comforts Kids in Hospital
Disney works with children’s hospitals and paediatric places of care around the world, creating distinctly Disney experiences that deliver moments of joy when they’re needed most. Sydney Children's Hospitals Foundation and Disney both recognise the stressful and anxiety-inducing experiences children and families can undergo whilst in hospital and healthcare settings.
Disney's over 300 interactive murals, magic art, magic windows and digital activations offer patients and their families distinctly Disney experiences that deliver moments of joy when they’re needed most. Disney is using the best of its storytelling, beloved characters and creativity to create a more personal and comforting experience for children.
![A mother and daughter looking at a Disney Mural of Marvel characters A mother and daughter looking at a Disney Mural of Marvel characters](https://dkmpk7k3ppdsy.cloudfront.net/d56368d7897e2aa34db096d7a78d722e.jpg)
“Using the powerful combination of our beloved characters and legendary creativity, The Walt Disney Company is working with experts in paediatric healthcare to reimagine the patient experience in children’s hospitals around the world – creating a personalized and engaging atmosphere that will inspire young patients and ease the stress of a hospital stay.”- Robert Iger, chief executive officer, The Walt Disney Company
Lights, Camera, Action
Disney’s efforts include transforming hospital spaces with imaginative installations like interactive murals and digital displays, creating personalised moments by delivering care packages and products; creating new memories by providing complimentary access to Disney+ and special screenings of newly released movies; and supporting children’s hospital staff by providing Disney-themed staff badges and patient experience training opportunities globally.
![Murals and smartphone icon Murals and smartphone icon](https://dkmpk7k3ppdsy.cloudfront.net/20b9d8a76c726bae380ed9ce7fddf9b6.png)
Interactive Murals
Visually stunning wall art draws children into the vibrant worlds of Disney’s storytelling across Sydney Children's Hospital, Randwick, and The Children's Hospital at Westmead. Augmented reality content can be unlocked with the Disney Team of Heroes app for a fully immersive experience. Visit the Disney website for more information on the Disney Team of Heroes app.
![Disney Castle behind a blue and yellow window icon Disney Castle behind a blue and yellow window icon](https://dkmpk7k3ppdsy.cloudfront.net/90415c1d8a941b74644c411a12255eac.png)
Magic Windows
Magical windows offer patients and their families mesmerising views into beloved stories from the worlds of Disney, Pixar, Marvel, Star Wars, and 21st Century Fox.
![Art with a Disney logo icon Art with a Disney logo icon](https://dkmpk7k3ppdsy.cloudfront.net/578b60b6a0263bad5409b6c5ddcf21b8.png)
Magic Art
Delightful digital screens spark to life with favourite characters that deliver fun and inspirational animated messages to patients.
![mobile theatre icon mobile theatre icon](https://dkmpk7k3ppdsy.cloudfront.net/e44c40f50da4890963b52a2d6a3bbc98.png)
Disney Mobile Movie Theatre
Inspired by the cinema on Main Street, USA at Disneyland Resort, the mobile movie theater offers patients and their families a place to gather, create memories, and watch complimentary Disney movies.
![Disney care package icon Disney care package icon](https://dkmpk7k3ppdsy.cloudfront.net/d090066dd9bcff76f65c726fafd64058.png)
Care Packages
Disney care packages are filled with fun activities and keepsakes such as journals, playing cards, and kaleidoscopes, helping children to pass downtime in their hospital rooms.
![Disney Team of Heroes icon Disney Team of Heroes icon](https://dkmpk7k3ppdsy.cloudfront.net/47ac66c38f12be8c0776a1c848302121.png)
Disney Team of Heroes App
The Disney Team of Heroes app is loaded with games, interactive tales, animated character encounters, augmented reality and more — transforming hospital waiting times into moments filled with imagination and fun. Download the Disney Team of Heroes App on the Apple Store or Google Play Store.
![Woman pointing to text on a blackboard icon Woman pointing to text on a blackboard icon](https://dkmpk7k3ppdsy.cloudfront.net/d38c81c1d91f31d517b93dc041ca876c.png)
Support for Hospital Staff
DISNEY INSTITUTE TRAINING
Customised training by Disney Institute equips hospital staff of every level and leadership with the skills and concepts needed to serve with heart, helping them enhance the patient and family experience.
![Disney Mickey Mouse Magician drawing Disney Mickey Mouse Magician drawing](https://dkmpk7k3ppdsy.cloudfront.net/4cba97c4f51bb3d722e5e935f534603f.png)
Engaging with Disney
If your child requires a visit to Sydney Children's Hospital, Randwick, or The Children's Hospital at Westmead, keep an eye out for the interactive and inspiring Disney activations across the hospitals.
Download the Disney Team of Heroes app for fun, interactive experiences to help ease young patients into the healthcare environment.
If you would like to learn more about Disney's commitment to delivering joy when it’s needed most, see the website below.
If you would like to get involved with SCHF, to help support sick and injured kids, see the website below.